Frequently Asked Questions
Everything you need to know about our premium golf gear and services.
What is the standard shipping timeframe for golf bags?
Standard ground shipping typically takes 3-7 business days within the continental US. Custom orders or personalized embroidery may require an additional 2-3 weeks for processing.
Does Vessel Golf offer a warranty on its products?
Yes, we offer a 1nd-year limited warranty from the date of purchase that covers any manufacturing defects in materials or workmanship.
Can I return a personalized or custom-embroidered item?
Unfortunately, any items that have been personalized with custom logos or text are final sale and cannot be returned or exchanged.
What materials are used in Vessel golf bags?
Our bags are primarily crafted from tour-grade synthetic leather, known for its superior durability, weather resistance, and easy-to-clean properties.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and import duties are calculated at checkout based on your specific location.
How do I clean and maintain my Vessel bag?
We recommend using a damp cloth with mild soap to wipe down the synthetic leather. Avoid using harsh chemicals or abrasive sponges to preserve the finish.